Got Questions?
Frequently Asked Questions
🛑 General Questions
Are your treatments safe for babies/pets?
✅ Yes, we use NEA-approved chemicals that are eco-friendly and safe for humans. However, treatment plans are tailored based on the severity of infestation. For stubborn pests, we may recommend stronger chemicals to ensure complete elimination—always with proper safety precautions.
How quickly can you arrive for emergencies?
🕒 For emergency cases (hornet nest, snake sightings, etc.), our rapid-response team can be activated within 1-3 hours after payment confirmation. This priority service ensures we address your pest crisis immediately when every minute counts. After-hours surcharge applies for services between 6PM-8AM and Public Holidays.
Do you offer warranties?
🔒 For guaranteed results, we include follow-up services with most treatments. Depending on your specific pest issue, our ad-hoc services typically include 1-2 follow-up visits to ensure complete resolution.
Want to know exactly what your treatment includes?
📞 Speak with our experts at +65 9862 7373 for a detailed explanation of your customized solution.
🐜 Pest-Specific Questions
Why do cockroaches keep returning after treatment?
German roaches often rebound due to:
Untreated neighboring units (common in HDB flats)
Missed egg cases (hatch in 7-14 days)
➡ *We include 2 follow-up sprays in our premium package.*
How to prevent lizards naturally?
Try these before calling us:
Wipe walls with vinegar/peppermint oil (they hate the smell)
Install mosquito nets on windows
Fix leaky pipes (they seek water)
*If ineffective, our lizard gel works for 3+ months.*
Are booklice dangerous?
🚫 No health risks, but they:
Destroy books/photo albums
Indicate high humidity (which can lead to mold)
➡ We combine pest control + dehumidifier recommendations.
💰 Pricing & Booking
What’s the cost for 1-room HDB cockroach control?
💲 From 120
−120−180 depending on:
Infestation severity (light/heavy)
Treatment type (spray/gel bait)
Warranty length
Book a free inspection for exact quotes.
Do you service industrial areas?
🏭 Yes! We cover:
Food factories (SFDA-compliant treatments)
Warehouses (rodent proofing)
Construction sites (termite pre-treatment)
Ask about corporate contracts for savings.
Can I pay via PayNow?
💳 All payment methods accepted:
PayNow (preferred)
Credit Card (+2.5% fee)
Cash (receipt provided)
🌿 Eco-Concerns
Do you kill snakes?
🐍 Never! We:
Safely capture (using hooks/tubes)
Relocate to approved forested areas
Seal entry points to prevent return
Partnered with ACRES for ethical handling.
Are your mosquito fogging chemicals harmful?
🦟 NEA-regulated & safe when applied properly:
ULV misting breaks down in sunlight
Avoid direct contact until dry (30 mins)
Fish ponds covered during treatment
📌 Preparation Tips
Before Treatment:
- Clear kitchen countertops
- Cover aquariums & pet bowls
- Vacuum carpets (for bed bugs)
After Treatment:
- Wait 2 hrs before wiping surfaces
- Dispose of dead pests promptly
- Run dehumidifiers (for booklice)